26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1475 Someone from NSW thinks vodafone is MAJOR FAIL at 23 Dec 2010 03:08:20 PM
Work in Sydney CBD, have to try a few times to make calls, line keeps dropping, even with full reception its crap, third worls countrys have better networks, also there is no coverage on the train (east hills line), my iphone is now just an Ipod, the phone part is useless piece of crap... major FAIL..
23 Dec 2010 03:24:33 PM: also, I was in Liverpool last Saturday, for around 15 minutes i couldent even connect to the Vfone network, i had to use a pay phone to locate my wife, then amazingly i got full reception, i did re noot my phone, go into airplane mode and back , reseat sim etc etc, sll failed.. just had NO signal. now i cant even trust that i can make phone calls so its back to living in the 80's were i have to use a pay phone, by the way its an iphone 3gs so that band could of bene dodgy, but still unacceptable..
23 Dec 2010 06:44:05 PM: you could say it was iphone but my bf has a samsung galaxy and his phone drops out too. we both work in bris cbd and its shit. iphone 4 had issues in the states but not here. i think it was the white one too because it is made out of different materials to the black one which is why they held off on selling it here. people who use iphone 4 on optus or telstra dont have problems.