26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1482 Someone from VIC thinks vodafone is iphone is the fail! at 23 Dec 2010 09:10:48 PM
To everyone on this site complaining... blame yourselves and fkn smart phones. The only reason the network is so sh!t is due to the fact that you are all having a whinge about the lack of data provided, so when Voda increases it, you complain because it crashes the network? Brilliant.

Also if you own an iPhone... please stop talking. You knew what you were getting into and you knew the reception was terrible to begin with. Sure I understand its happening to other phones also, but half of you dickweeds still complain about the normal iPhone reception issues.

23 Dec 2010 09:55:48 PM: Are you for real?????
23 Dec 2010 10:53:50 PM: Wait, so Vodafone just blinding creates plans and caps without checking the capacity of their network? That's not entirely unsurprising but it is a new level of incompetence.
24 Dec 2010 05:30:11 AM: You're a weirdo. That's like saying don't blame the RTA for not fixing potholes in the road. Blame the fact you have a car!
24 Dec 2010 07:28:47 AM: OP. Stick to your Nokia 6130 and keep of the net. Thanks.
24 Dec 2010 10:07:43 AM: If you bought a phone based on Voodoofone ads featuring that phone and Ruby Rose, and that ad showed that phone being able to do such and such,(if you signed up with VF), did you know that you were signing up to that phone NOT being able to do that? No, because you don't find that out until AFTER you get the phone and all the settings. Then you phone VF about incorrect charges, only to be told that that phone is "incompatible with receiving that service".
To sign up for anything with VF after THAT would be a case of knowing that there's a good chance that you are likely to be ripped off.The ACCC needs to do its job and publicly expose Voodoofone for its numerous breaches of the Trade Practices Act, fine them so it hurts, and make people awawre just what a shonky operation Voodoofone Australia is. It will hurt shareholders financially as VF has ripped customers off. Maybe those shareholders will make the people responsible pay, because it seems the TIO and the ACCC and the government can't be bothered.
24 Dec 2010 11:25:16 AM: this is classic! I can only get an iphone on an account with Vodafone (in NZ) and yet it's MY fault the phone doesn't do everything THEY claim it will??

especially like the reply at 12.53.50am!