26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Comment on the Vodafail Report

ACT (5)Everywhere (139)NSW (61)NT (1)QLD (19)SA (4)Somewhere else (5)TAS (1)VIC (31)WA (12)
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14982 Someone from Somewhere else thinks the report is World problem with poor service at 30 Jan 2011 09:08:49 PM
Its interesting to see ,that the problem is world wide , I live in SA and was also on Vodafone there, Unfortunately , the complaints I read on this site are the same as what we had in SA.
Dropped calls, poor signal 3G problems etc... It looks as if they don't get there act together world wide . I am now in NZ and have a similar problem ,I got wireless after being told there was coverage in my area,

However they failed to inform me that I would have to wait 6 months for a line at the exchange!!!!!!!!!!!!!! Oh and the consolation prize is .........I will not be charged until I get it!!!!!!!! THIS IS 2011 PEOPLE ...... WHO WAITS FOR 6 MONTHS FOR WIRELESS.. I can change it to DIAL UP ...........what planet did this employer fall off!!!!!!
I have a T stick and this does not help either .........its SLOWWWWWW.