26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14990 Someone from VIC thinks vodafone is No coverage at 31 Jan 2011 08:18:29 AM
I am running a business and cannot get reception in the point cook area. And many other areas as well. I'm losing calls and people cannot txt me or I can't txt them.
I did have some luck with getting the contract terminated which was not due to lapse until October this year. I have always been happy with their service and their plans are great. They are certainly cheaper than relates who I hate!!! But I'm not left with a choice. I've had to leave vodafone to go to telstra!!
31 Jan 2011 12:11:49 PM: telstra has new busines plans 99 unlimited caps
or 79 cap with 750 incalls and unlimited text starting feb :)