26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15247 Someone from VIC thinks vodafone is Fatal Juxtaposition at 5 Feb 2011 10:04:53 AM
Vodafone Agreed to cancel the contract and take the 2 phones back. Returned them both with box, manuals, cables even the original covers! Now they've sent a $3200 bill, with "we are going to prosceute you" etc, and denied receipt of the return phones. i've kept the tracking labels will see if i can get proof of delivery.
It's intriguing the way these organisations skillfully manipulate case by case to try and minimise damage and create the perception of isolated cirucmstances.
5 Feb 2011 11:37:45 AM: Check out here how to track your post, insert the number in the box, press submit and it should show you the history..........or not!!


Let us know the result!!

Vodafail.com Moderation Team