26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15311 Someone from NSW thinks vodafone is Unacceptable at 7 Feb 2011 12:31:33 PM
I am being sent information that is incorrect - I know this because I am not being sent regular statements. I complained about this - a year ago (after yes, having ''Lara'' on the other end of the line) and apart from me, The Customer, not having the time, like any of us, I felt Raped of endless money that is being paid without receiving regular statements which are always over the amount I signed up for. . I am in pain with confusion and I cannot even speak to a real person.

In the last year I have consistent network coverage issues. Consistent - my friends can only get hold of me on certain occasions and when they do, the phone cuts out. These are in areas of the CBD, the Eastern suburbs, Pyrmont and Botany !!!!!!

I will never have another contract with Vodafone for as long as I still breathe - plus, I'm a walking advertisement if a LITTLE is given in a quantitative way! So.... goes to show ...I've got to go get on the line to Voda Frrrrr