Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
15529 Someone from NSW thinks vodafone is Very at 13 Feb 2011 06:39:25 AM
So i have same faults as every one else, mostly my problem is no reception t home (parramatta)..
So i call up vodafone, make a complaint they say there lodging a tech form thing to see if there is a fault and will call me back in 5 days, no phone call and 8 days later i call them back and they say yeah we have a problem with the tower in parramatta and it wont be fixed too 31st of march..
I say ok wait am i meant to do till then and they say get a prepaid sim with another carrier too then........ WHAT A JOKE
I speak to the manager and get my contract canceled, last bill waived, just have to return my phone.
WIN.. Already got a new phone from telstra hasn't missed a beat :)
So i call up vodafone, make a complaint they say there lodging a tech form thing to see if there is a fault and will call me back in 5 days, no phone call and 8 days later i call them back and they say yeah we have a problem with the tower in parramatta and it wont be fixed too 31st of march..
I say ok wait am i meant to do till then and they say get a prepaid sim with another carrier too then........ WHAT A JOKE
I speak to the manager and get my contract canceled, last bill waived, just have to return my phone.
WIN.. Already got a new phone from telstra hasn't missed a beat :)
13 Feb 2011 11:02:58 AM: what a fucking joke. its like yeah get a predpaid sim but you still have to pay the friggen vodafone bill till then!