26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15545 Someone from ACT thinks vodafone is 3G, Poor reception, Dropped calls at 14 Feb 2011 05:12:52 AM
I must start with saying that the customer service staff at the new Pitt street mall Vodaphone store were very good and this in no way is an issue with them.
After recieving my HTC Desire HD(Vodaphone) on boxing day i have had nothing but problems with the network . Constant dropped calls in the Sydney CDB,Hurstville & Pennant hills areas.
To add to this the 3G network works when it feels like , my phone constantly either drops calls or has such poor reception that i can barely make out what the person is saying .
I have started highlighting my bill with the dropped calls and noting the times that my 3G fails & the sms's dont send however i am not sure what to do next . I also have a Telstra Iphone 4 ( Work phone ) which works at all times and is super quick while the Vodaphone network is down which makes the issue even worse

If i have two more years of this i