Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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15710 Someone from QLD thinks vodafone is VERY at 18 Feb 2011 11:23:17 AM
I am loosing customers calls at my address at Ormiston. Each time I ring Vodafone to tell them of my problems with coverage I am told it is being updated next month. We will be running out of months soon. it is very sad that we are ringing people in another country that are very difficult to understand because of our language barrier (which adds to our frustrations) and they are just telling us the bull that they have been told. They have no way of really helping us, which makes it even harder to stay calm. Vodafone .......I want out of my contract...........and deart I say that filthy word I want to be under the "Telstra" network.