26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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15794 Someone from NSW thinks their gain is old customer at 21 Feb 2011 08:35:01 PM
I have to admit when I was with vodafone, back in 04-05 they were fine, reception, sms, internet/wap was fine with minumal cut outs. even an added bonus I could send free sms to the premium numbers for ringtones, adult chat and wallpaper, probably a bad thing for a 14 year old. anyways I really wanted ot join there ew blackberry torch ultimate plan, but after hearing and seeing all the complaints I didnt i joined optus instead. which i love the most! Telstra on the other hand i hate, bad stuff with them guys, cutting my internet off twice, and cancelling my contract cause i was rude to the guy.. than said my bill was cleared and sent me a 300 bill 4 months later...........