Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1581 Someone from NSW thinks vodafone is Quite terrible indeed at 27 Dec 2010 07:21:22 AM
Vodafone has messed out their network over the last 2 months.
I live in Alexandria, NSW and have been with them for 12 months now on an iPhone contract. First 10 months, no issue. Networks performance became very poor. Reception disappeared in the middle of the call. Restart the phone and reset network settings not helping. My hospital and friends tried to call me to check out on me after an operation was fuming and worries course I was UN-CONTACTABLE for hours when my reception was DEAD. They thought I was dead while I was resting/sleeping at home not knowing the phone reception was gone for hours.. Totally unacceptable.
I live in Alexandria, NSW and have been with them for 12 months now on an iPhone contract. First 10 months, no issue. Networks performance became very poor. Reception disappeared in the middle of the call. Restart the phone and reset network settings not helping. My hospital and friends tried to call me to check out on me after an operation was fuming and worries course I was UN-CONTACTABLE for hours when my reception was DEAD. They thought I was dead while I was resting/sleeping at home not knowing the phone reception was gone for hours.. Totally unacceptable.