Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16196 Someone from WA thinks vodafone is TEARS JUST TEARS - SOUNDWAVE 2011 WA FAIL !! at 8 Mar 2011 12:56:20 PM
Mr Nigel Dews sends me an email asking me to check out his sorry statement.. I genuinely believed that Vodafone was on track to get it's issues sorted.. Then comes my time in Claremont WA at the Soundwave festival 7/3/2011.. In the 6 hours I spent there I was unable to send or recieve any calls.. I sent 1 successful text and recieved 1 text.. I made one successful check in on Foursquare.. You could claim that there we're to many people trying to access the network but that isn't my problem.. My friends with their Telstra and Optus plans had next to no issues all day.. Seriously folks "Infinity" ??. Infinitely offline..