Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16360 Someone from WA thinks vodafone is Maximum Fail at 20 Mar 2011 08:34:08 PM
Desperately need to get in touch with my father over a business matter and yet again the vodafone (vodafail) network is down and my phone is set to 'Searching', despite being at home (carine) in my house on top of a hill which normally has full reception. Even at work in subiaco just 3km from the city centre, I am constantly experiencing difficulties with the network, I can NEVER use the internet through their alleged "3G" network because speeds are either not working at all OR so painfully slow that I could walk to an internet cafe and be done by the browser loads the homepage of my target site. Vodafail in every way and form of modern communications! Ridiculous!