26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16390 Someone from NSW thinks vodafone is useless dross at 23 Mar 2011 08:02:41 AM
I brought with me an iPhone 3GS from Ireland to Australia as part of my migration. Initially the speeds were great out near Casula and Liverpool about 4 months ago. Since returning to Australia in late February, I've been beset with awful data speeds, (<0.20 Mbps) and constant timeouts and connection failures, not to mention the frustration of dropped calls and texts arriving hours late.

Managed to get the iPhone unlocked by contacting Vodafone Ireland, who are actually incredibly reliable, very pleasant and have the best network in the country. Cannot believe the Vodafone brand is so awful here. Porting to Telstra as soon as I use up my credit. (Not data; that would take years)