26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16458 Someone from VIC thinks vodafone is is a complete IDIOT at 29 Mar 2011 01:28:05 PM
Can these IDIOTS get anything right, OMG I cant even pay their patethic monthly bill without getting errors. Logged onto Vodafone website, entered all my details and credit card number, and whallah- ERROR- read below.

Now I got to log on again in 2hrs, load my details in again and check that their stupid system actually got my payment. WOW what a waste of everyone's FU****ken time. GET IT RIGHT VODACRAP.

Pay My Bill
An error has occurred.
It's taken longer than expected to get a response to your payment. Please do not attempt to pay again right now as your payment may have been received. To confirm your payment status, please wait at least 2 hours and log in to My Vodafone. If it wasn't successful, we recommend you try paying again at that time. We apologise for any inconvenience.
21 Jul 2011 01:38:48 AM: Seems pretty straightforward.