26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
Share on facebook
16543 Someone from VIC thinks their gain is Ok at 1 Apr 2011 09:35:14 AM
I live 15km from Melbourne CBD and suffer horrible network coverage. What surprises me the most is i work in Melbourne CBD from mon - fri and the network is still hopeless. trying to load work emails while out of the office is a nightmare,let alone trying to surf the web.
Also, when i signed with Vodafone they assured me that my beach house in Rye, Victoria is in a full 3G area....guess what??? every time i go there i don't see the 3G symbol at all on my iPhone, i only see a couple of bars with the 2G / roaming circle!!!
Vodafone have offered me four months free usage. I accepted because my contract expires Oct 11 and i'll be moving to Telstra. Unless Vodafone work some magic!!!