Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16556 Someone from VIC thinks vodafone is Very at 1 Apr 2011 10:53:13 AM
I'm with 3 which is now using Vodaphone networks I assume and the problem I have is that my phone regularly drops out connection (reception) during any phone call in my house(In Glen Waverley which is only <20km from the CBD) and at other various locations around Melbourne. Not only is this the case with reception, the internet connection is horrid. Even on full reception in the city my phone still loads pages very slowly if at all. I have a HTC Desire with the recent 2.2 Froyo upgrade. I hope that this message can be passed on in unison with the thousands of other complaints and something can be done and most of us are locked on contracts with this third class network.