26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16562 Someone from VIC thinks vodafone is JUST A FAILURE! No planning of giving just taking... at 1 Apr 2011 11:21:10 AM
Watergardens shopping center. Try walking in the BIG W. As soon as you get in 2 meter, poof goes the reception to no service.

Within my home, one side of the kitchen get 1 bar and other side of the kitchen drops the calls!

WTH, WTF!
1 Apr 2011 05:57:41 PM: Tell me about it, was leaving watergardens via the train statIon side and the phone went from about 3 bars to no service out of nowhere and wouldn't change back until after I had gotten home and reset the phone twice. Even now posting this at the southern cross shopping center the phone switches from 1 bar to 'searching' to no service and i've been sitting in the same spot for half an hour!