Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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16677 Someone from WA thinks vodafone is at 5 Apr 2011 04:59:12 PM
I have prepaid mobile broadband. The connection I get is so bad that at times my internet is unusable. On 3G I can not download. I can not play even the most basic of games because the connection speed is too slow. I get freezes and lags. Often I can not even open web pages. I paid for 12GB ( $150 )as I thought that was the most convenient for me . Now I am stuck with barely usable internet. The dial up service I used 10 years ago was better than what I get today. For such a large company Vodafone is really behind when it comes to providing quality service. They really do prove that cheaper is not always worth it.