26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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16808 Someone from NSW thinks their gain is $45 for unlimited calls:>) at 15 Apr 2011 09:17:59 PM
I wasn't really in a mess, got me a unlocked HTC Legend for $340 and went on The Month - Month $45 Infinite plan ( No Contract ) As far as I can see, TPG is the only other Telco with no contract, rates are good, but not unlimited?
Vodafone might have stuffed up, but what is this Bash Vodafone site about?
If you don't like cheap rates, go to Telstra and or Optus on a 24 month contract,
If your not happy with Vodafone? go to a diffferent Telco!
21 Apr 2011 09:33:28 AM: I agree, most of people here got too much time on their hands, every telco has issues, it is just that voda got publicity, customer service might be poor but network is a network.

If you live in area with crap coverage, give up or try Telstra and pay more... simple, or even better check what coverage is like before getting into contract, its not same everywhere, depends on your geography and if you are lucky enough to have telco sites close by.. driving this telco out of business will only give power to Telstra to jack up the prices... so you then left with no choice then but to pay premium prices
25 Apr 2011 12:19:06 PM: Could not agree more.
Unfortunately most of the people compaining on this site are probably newer customers who just wanted a frickin iphone so they thought they were cool so went out and just impulsed planned one on Vodafone. Now they regret it they are taking their loser anger out on someone else!

I have Optus and Vodafone. Optus has more service issues than Vodafone, like no data available etc. They dont make their issues known publically, at least Vodafone tell you.

Toughen up princesses!