Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
16839 Someone from NSW thinks vodafone is 10 out of a possible 10 at 18 Apr 2011 09:26:22 PM
The Vodafone network is a disgrace and it's "robbing" it's customers of benefiting from a decent network. I switched over to Telstra this past weekend. All I can say is "why didn't I do this way earlier?". Fantastic signal strength from Telstra, as well as way faster internet '3G' connectivity. No more dropped calls, text messages fly through - to name but a few. Vadafone better do something about their terrible network soon, or else they are going to lose many customers. Thank you to Telstra for making my mobile experience more pleasurable! DO NOT SIGN UP WITH VODAFONE!!! Support the other networks.