26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16840 Someone from QLD thinks vodafone is Terrible at 18 Apr 2011 11:08:00 PM
Use vodaphone Iphone drops out in EVERY cak an average of 35 calls PER DAY
Internet USB on average drops internet every 4n to 5 minutes - what used to take me 1/2 hours work to do now takes over 2 hours because internet constantly drops out - frustration is incredible I have spent many nights in tears - up to midnight each night from 9pm just to record my days work which I should be able to record in half an hour. Have had 3 replacement USB's for my broadband connection - each one has failed and I've gone back to using one that is 3 years old and its the only one that works properly - but still doesn't stop the internet dropping me every few minutes. I am a workplace trainer taking care of 80 students and when they send me work to mark I have to mark it that night and send them a reply - because my internet fails so badly sometimes I have to rely on my iphone email to answer their questions and that's a lot harder because of the small typing area on a phone. FED UP BIG TIME!!!!!!!!