26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16930 Someone from SA thinks vodafone is massive fail at 24 Apr 2011 04:46:48 PM
It's easter, and as usual, I am unable to text, or call anyone. It has gotten so bad that I will do anything to get my contract cancelled!!
30 Apr 2011 09:36:44 PM: If you're willing to do ANYTHING to have your contract cancelled then why not just follow the process they abide by? Although it is lengthy they will eventually release you for free. Perhaps if you actually did something constructive about your predicament, rather than just waiting for them to fix it while complaining the entire time, it would have been sorted. Why do I have the feeling that you're the type of person that will having reception problems for months, complain to friends everyday, not say anything to the provider itself at all, then one day walk in to a store and expect to be disconnected for free and still be allowed to keep you phone?