26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1698 Someone from QLD thinks vodafone is Signal and service at 27 Dec 2010 08:29:52 AM
I have to stand on one leg in the back of the garden and one hand up in the air to get 1 bar signal strength on the vodafone service other wise its acceptable in the area for what i pay. However suing this company is only going to shut it down and leaving many people out of work. Do not blame the people at the shopfront, go an find the Executive staff and complain to their face. And join an other phone company, who are probably no better?
I am all for some compensation based on case by case. Local government and complaints from people over unsightly towers are partly to blame, holding up the construction of new towers.
Ps my other phone is with Telstra, and i have to have both arms up to get a signal, and their are worse things to complain about than phone coverage!
My 2 cents worth
27 Dec 2010 08:35:37 AM: That made me laugh