26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17171 Someone from NSW thinks vodafone is Ongoing network issues at 26 Apr 2011 06:09:03 PM
I'm not going to go into too much detail but see the merit in joining the anti-vodafone movement.

I joined the "lack of" Network in november 2010 and have counted over 100+ dropped calls, massive network related dropouts / reception issues. Voice mail not coming through for hours and in some case days at a time.

Usually I'm a patient person who just gets on with things but this network has driven me mad. Considering I reside in the Sydey Metropolitan area & am a very busy business man travelling around this service is unacceptable.

I've lodged 3 formal complaints already but since Vodafone has opted to lock me into a contract I guess we all wait?