Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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17262 Someone from QLD thinks vodafone is poor radio reception at 26 Apr 2011 07:01:56 PM
Just about any location on Bribie Island in Qld has poor reception from Vodafone. It has been this way for some years. Inside some buildings on the island, for example the RSL Club, have absolutely no Vodafone signal unless you walk ouside the building. Indeed even at my holiday unit in Bellara. I have to go outside onto the balcony to have a successful mobile phone call. Mobile internet coverage for my laptop computer is also a touch and go thing in my unit. Dropouts occur regularly.