26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17406 Someone from QLD thinks vodafone is USELESS at 27 Apr 2011 09:45:58 AM
After selling the Vodafone product for many years and being a customer for 12 I am over it. I have been out of the mobile game for 5 years now ansd well all i can say is that Vodafone AUS has gone backwards. I live on the Gold Coast and have 3 ctn ( numbers ) conected to Vodafone. The coverage is the big thing. I can sit at home and my phone will say no service. I have to walk down the road to send a txt. Droped calls are becoming a joke. After many complaints to Voda and yes i have received a small rebate of half porice access for 3 months it still goes on and on. It's a real shame as i have been loyal to this company for a very long time. SORT IT OUT VODA.2 of my phones still have about 18 months left to run and the way they are going they will not make it to the end.