26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1749 Someone from NSW thinks vodafone is VODAF$#%@! at 27 Dec 2010 09:21:26 AM
Someone from ACT thinks vodafone is MASSIVE at 27 Dec 2010 11:17:13 AM
MOVED MY COMPANY MOBILE ACCOUNT TO VODAFONE. CONSTANT DROP OUTS AND ALMOST UNUSABLE PAGE LOAD TIMES FOR WEB (WE HAVE TRIED ON IPHONE 4, MOTOROLA LATEST, BLACKBERRY...ALL FAIL)

WE SPEND BETWEEN $2000-$3000 PER MONTH ON THE OUR BUSINESS ACCOUNT WITH VODAFONE.
WILL BE CHANGING IN THE NEW YEAR TO OPTUS

WORSE STILL...THE DROP OUT ARE AT THEIR MOST SAVAGE BETWEEN VODAFONE CUSTOMERS.
TIME TO PACK UP SHOP VODAFONE AND HEAD BACK TO EUROPE YOU ARE NOT NEEDED HERE.
27 Dec 2010 10:51:16 AM: Don't move to Optus - their network is incredibly over-subscribed and you will have similar issues. If you have to move, move to Telstra.
27 Dec 2010 11:18:40 AM: Move to Optus as their system is (slightly) better than Vodafone Dont move to Telstra because they are the best and I for one dont want to bi inundated with new customers that might degrade their fine service
at the end of the day you pay cheap you get cheap I pay more at Telstra nd guess what, I get a better service