26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17507 Someone from QLD thinks vodafone is failing fast at 28 Apr 2011 11:25:17 AM
i thought my girlfriend was going cold on me, nah it turns out her texts dont get thru to me, mine dont get thru to her and when she rings me it goes straight thru to voicemail and i dont get told about it for days...eg today thursday at 11am i got a text saying i had 3 voicemails, this was the first notification of it... from a missed call from her thursday a week ago...the same goes for when i ring her. we just laff about it now, and realise that were fine, but well vodafone isnt....
if i didnt hate telstra more i wud leave but im keeping my options open, as for automated voice service known as 'lara' utterly useless
re vodafail its good to see im not alone they need a rocket and australian client service would be nice.. ive already dropped vodafone internet, what a mission that was...TB