26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17526 Someone from NSW thinks vodafone is Annoyingly at 28 Apr 2011 05:20:05 PM
I've had the calls dropping out and no service thing happen to me for a while, apology letter has been sent out saying they (vodafone) are trying to fix the problems yet I see no difference it's still crap. Now here's another things that's recently happened with vodafail after not being able to send text messages for a whole day vodafail decides to give vodafail coustomers free text from 8 am till 8pm yet where was the text message apologizing and letting us know about the free sms's? I only found out because my mum saw it on tv. It would of been nice ffor them to have notified all vodafail coustomers , trying to make things better but your still failing to do so. My contract ends in 3 months for sure I'll be changing to another service and I'll be taking alot of other vodafone coustomers with me.