26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17953 Someone from VIC thinks vodafone is at 14 May 2011 12:06:20 PM
Tried to get an unlocking code for my vodafone phone. Rang and sat on hold for more than 15 minutes, was finally told that I had an unusual phone and that they would calculate the code and send an txt in the next few days. Needless to say, I never received the message and now have to start all over again. Probably cheaper to buy an unlocked phone as it is not in their interest to unlock mine.
14 May 2011 02:52:59 PM: try going to vodofone.com.au/unlock and try unlocking from there if unsuccessful, then you need to ring vf customer care, if they don't have the codes, then they speak to your manufacturer ie nokia as they supply the networks with the codes, if it is an iphone then they contact apple and ina few days you plug it ito itunes
14 May 2011 02:54:22 PM: I mean vodafone.com.au/unlock