Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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17990 Someone from QLD thinks vodafone is BROADBAND at 16 May 2011 07:30:31 PM
3g broadband inconsistent service, always bad ping, useless support team, put in complaint on net after being on hold for to long and sent me an automated reply telling me the reasons they think caused the problem not even related and said in problem statis as 'solved', slowest website on the net, particularly bad this week dialup speed almost, asked me to resign on the new 850mhz signal thats now in my area checked coverage on their website and im nowhere near the coverage area 5km plus away, only thing about them thats good is the price but you learn thats not the truth when you start using the service