26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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18006 Someone from SA thinks their gain is Excellent at 17 May 2011 01:30:56 PM
Perhaps i'm persistent, but I stuck with Vodafone. Considered switching but ended up renewing my contract for another year. Performance improved significantly in the following months. I commute 30 kilometres from the far Northern Suburbs into the city each day and can no longer find a blackspot on Vodafone's network over the course of the trip. GPRS, EDGE and 3G data works. Calls are never dropped. Texts are always sent. Voicemail works every single time. I'm prepared to sign on with Vodafone for another year this year as a result.

Currently using an iPhone 3G handset (iPhone OS 3.1.3, downgraded from iOS 4 which improved baseband stability and overall network data performance).