26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18018 Someone from WA thinks vodafone is EXTREMELY. at 17 May 2011 06:05:06 PM
Ok, so I was on the phone to vodafone for over an hour today.

Although where I live now, I do get reception.. But my phone tends to cut out a lot, I lose service quickly.. But I can turn my phone off and on and it's back.. Which is annoying but manageable.

I'm moving to a new suburb. I don't get ANY reception at all. Today on the phone, the man was nice enough to give me 3 months of free billing.. While they "investigate" the no service crap. So.. Rather then cancelling my contract.. They make me stay with them for 3 extra months while I don't have service? How does that work? I'm annoyed and sick of not getting answers. WTF!