26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18035 Someone from VIC thinks vodafone is EPIC at 18 May 2011 08:20:57 PM
reading all the posts here and you are all in the same boat as me. I have all the symptoms you describe. It concerns me that you ring up to cancel and they wont let you. I told them my reception was now almost non existed and had deteriorated in last few months and they ended my contract without cost to me. I cant see why you all cant do the same. Speaking to staff at a store, they told me to stress to the customer service people on 1555 that the coverage HAS GOT WORSE IN LAST FEW MONTHS.

I am now back on testra after a 10 year hiatus and can i say not only is it cheaper (something i thought id never see) than anyone else, it is also fantastic coverage.