26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18209 Someone from QLD thinks vodafone is 3G Down... AGAIN! at 31 May 2011 12:53:11 PM
No 3G coverage at the moment in Surfers Paradise... so so so so so sick and tired of having to switch my iPhone on and off just to use it! Also no Voicemail right now!
1 Jun 2011 03:58:39 AM: what time did service get restored to normal over in Surfers? Here at Robina it was back up around 5:45pm - posted same yesterday but the post was removed. Just curious, seems the outage wasn't a single base station or something but a wider issue. My daughter was over with a friend over at Bundall, she wasn't able to access Vodafone 3G for the best part of the afternoon either. An associate of mine living at Palm Beach said he had no problems in that area, reckons 3G was working "as usual"...