26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18328 Someone from SA thinks vodafone is Kajunga at 6 Jun 2011 08:55:14 PM
Not only have I had to put up with the stock standard faults such as calls dropped, 0 reception, poor internet, and delayed texts..but by far the worse is delayed voicemails! I received two notifications of voicemails, each being left on separate days, that had been left FOUR days ago....these voice-mails were from my employer...I missed out on two shifts...that's $400 I missed out on because of you Vodaphone. Also, my friends and family think I'm rude because I don't return their calls or voice-mails - I received a voice-mail today from a message recorded by my brother YESTERDAY..AND my phone never rang nor even recorded receiving a call from him??! Get your act together Vodaphone!
12 Jun 2011 11:55:55 AM: Change carriers before you have to change employer!