26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18338 Someone from NSW thinks vodafone is don't even make me start at 7 Jun 2011 09:12:19 PM
Dear Vodafail, I have a genuine concern that Vodafone is blocking/limiting Skype, here's why:
Skype keeps spinning to connect, while I can access other websites.
No pc updates or background traffic is active - I AM SURE OF IT.
Even if it does eventually connect, I am not able to use Skype for simple voice calls that require 60kilobits/ps connection to function properly, while the speedtest reports 2megabit connections.
No antivirus, clean OS install, no concurrent internet traffic
How is this logically or legally possible?

Is this another way to chain the customers so they didn't escape?

I'd appreciate if an investigation was held with this issue.
8 Jun 2011 01:09:03 AM: Hi,

It appears that Skype is having some service problems today that are affecting some users worldwide. There is a blog post on the skype website and it says they are working on sorting them out.


The blog says the issues aren't yet resolved so maybe check back on the Skype website in the morning and see if it's fixed.

Vodafail.com Moderation Team