26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18411 Someone from NSW thinks vodafone is West Tweed Heads 2485 at 15 Jun 2011 04:28:08 PM
I currently have mobile broadbeand and my Iphone signed up with Vodafone, service is absolutely woeful. i only wish i had done more investigation rahter than choosing the cheapest. My iphone most of the time cant even load a webpage around Shearwater Parade Tweed Heads, if i move further up the Coast to Palm Beach it does improve, unfortunately im locked in a contract for another 18 months. My Mobile Broadband is that bad, that im looking for alternatives as its unworkable.
Anyone have any suggestions, i currently dont have a land line so bundling is probably not a option,cheers.
15 Jun 2011 10:28:57 PM: Don't feel to bad about the Cowboys at Vodacorpse ripping you off with bad service. They sucked in everyone. Most of the Gold Coast has little to no coverage. Those Cowboys reckon that they will improve there network as stated on Vodacorpse website update blog, otherwise if you haven't got the patience you can complain to the TIO. Otherwise maybe speak to one of the other Telco's to see if they can help you out with some sort of prepay to fit your budget, until these Cowboys unburied there rotten corpse, and drag there smelly Vodacorpse out of there ivory coffins and surprise us all by providing a workable useable network.