26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18445 Someone from VIC thinks vodafone is is da worst. Shouda left it tha way it waz. at 19 Jun 2011 08:20:37 PM
For about 2 weeks now my Vodafone Mobile Broadband internet will not work. It will connect and take data from me as normal but it wont load any web pages or anything... I called Vodafone 10 different times with no solution, they acted like it was only my problem and that they had no idea why their coverage is so bad. Rahahahajinu told me that my area only has outdoor coverage (I can only use it outdoors) I said that I had been using it for 5months inside a house in my area with very minor problems but nothing this bad... He was surprised that this happened but I still got no solution. He then said that he checked my area and stated that they are doing some work on towers, updating them etc. I went to the Yodafone website and did the update checker for my area and it was clearly stated that no update or work was going on in my area..... Was he just lieing to me so he could get me off the phone? I don't know what to do about this and am losing money......
20 Jun 2011 08:40:15 AM: Contact the TIO.

Check out the How To Complain tab for further TIO details.


Vodafail.com Moderation Team