26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
18463 Someone from VIC thinks vodafone is Total fail at 20 Jun 2011 12:13:44 PM
Just moved to Wyndham Vale, VIC and their website shows it should have coverage in that area as they have just finished building the new network in Werribee. I don't have any network 95% of the times. When I do and try make a call gets dropped out in the middle of the call. Really annoying. I have complained to them and someone supposed to contact me but hasn't heard from them since.
20 Jun 2011 03:26:00 PM: They can't get through on their own bad network hahahah fail on both ends
31 Aug 2011 02:41:24 PM: I went to Wyndham Vale in August 2011 to check out my new home that is being constructed. Due to be completed in October 2011 and moving in straight away. I had no Vodafone signal at all on my HTC, neither did my husband on his iPhone (Vodafone network). I'm locked into a 24-month plan with 18-months left to go. What a waste!!! Boo Vodafone
21 Sep 2011 11:36:04 AM: I'm in the Wyndham Green Estate. I bearly get the new 850 signal (1-2bar)...It's funny I get 850 signal at the back of my house and when I'm at the front standing out next to the street my phone switches to the 2100Mhz signal just 1 bar on my phone. So yeah I get drop outs as well :(