Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18473 Someone from WA thinks vodafone is infinite Texts my Ass at 21 Jun 2011 12:28:04 PM
I changed my plan to the "All Time" Plan or whatever it is called. It gives me infinite texts, infinite calls to vodafone numbers, 250mb of data, free access to facebook, twitter and tumblr. But when I am at school (and I don't care that I shouldn't be using my phone at school) it comes up with a sending error on all of my messages. Then my boyfriend's texts don't come through to me, then he tells me that he recieved the same message 5 times. And I tried to resend the text 5 times. So it's a good thing I have infinite texts or I'd have no credit left. I also cannot access me 'free facebook' as my facebook app has never worked, and the internet will not load when I am at school. Not m.facebook.com, not www.facebook.com, not anything. I am seeing Vodafone tomorrow and will be ripping them a new hole because of the inconvenience they have caused me. I am contemplating changing to Telstra.