26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18492 Someone from QLD thinks vodafone is Useless crap at 22 Jun 2011 01:17:03 AM
It is now more than one month that my 3G internet is useless. It is funny because the connection doesn't drop but although I'm connected I don't receive any data for some minutes, then I receive data for another minute and this s&&t keep going until I'm pissed off and give up.

Vodafone promised that my area would be upgraded until end of June but it disappeared from the upgrade list. It is hopeless.
22 Jun 2011 10:46:30 AM: If it has disappeared from the upgrade list, it usually means the upgrade has been completed.

Obviously there appears to be no discernible change in coverage and reception.........

Have a look around their website (if you can!) for completed sites...........I bet it is there!

Agree entirely with your last sentence.

Vodafail.com Moderation Team
25 Jun 2011 01:18:49 PM: Whirlppool user told May, Carindale, I was told August for Mansfield - next suburb.Recorded message said they were having problems with webpage for accounts. Others told VF had been spam attacked and sms stuffed also. i suspect they either havent recovered from hacking or have been hacked again.Telstra wbb much better here.Sure hacking vicious at moment,BUT the 1st hacking clearly demonstrated poor security practices on their part.