26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18493 Someone from NSW thinks vodafone is Getting worse on Lwr North Shore at 22 Jun 2011 09:16:54 AM
My partner and I have been with VF for at least 6 years, living on lower north shore that whole time. While I was never overly amazed at their overall service, we never noticed having bad coverage or delayed SMS transmission... Even when the big media blowup about how bad some people were finding it happened, I never found it all that bad. But since they've been blowing their horn about how they're "making big changes and improvements" the service in this area has been getting MUCH worse.

My pet theory: They're removing infrastructure from parts of sydney where there's not too many complaints and installing it in high-complaint regions. That's certainly what it seems to be.

Anyway, goodbye vodafone, I've stuck with you for many years just because it was too much effort to look around and/or change, but I'm not locked into a contract and you're fired.