Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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18549 Someone from SA thinks vodafone is SMS Messages at 28 Jun 2011 03:23:59 PM
I have a sister in England who is with Vodaphone ...sometimes I have to wait days for her messages to come in and some are broken messages.....Vodaphone UK told her it was my phone Virgin...I spoke to them and they have been great I changed my sim card just in case etc...had my phone checked did everything I could...Vodaphone UK said I had to many messages in my phone....I had NONE...after reading the Australian Readers Digest June 2011 I now understand and have cut out the pages and sent them to England...Vodaphone it took me 34 years to find my sister and your service is spoiling us getting to know each other....Please GET YOURSELVES SORTED OUT...and don't blame others for your problems...Dorothy South Australia