26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18550 Someone from ACT thinks vodafone is -Unsure- at 28 Jun 2011 03:56:48 PM
So Got a Message from Vodaphone and apparently all web based 3G access that requires a log in will incur a usage fee.... i am pretty sure that rules out GMAIL, Web Banking, Facebook and all that other stuff. call 1520 from your phone to find out. 8/7/2011 start date. also and i can sort of see their point, they will be charging for Torrenting and Voiping services from your phone and tethering.

Can Anyone Confirm or repsond with furthur info as i have gone into 2 Vodaphone stores and talked to there customer team briefly about this and can't get straight information

BTW wife sent me 2 messages while she was sitting next to me in the lounge room, 1 turned up 4 hours later and the other was 3 days. good to see that they have fix a problem that is 8 months old.

thank you
8 Jul 2011 01:34:37 PM: the data correction message you received means previously those services were not being correctly charged, as in they weren't coming out of your included data each month, but will from the 8th.