26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18582 Someone from QLD thinks vodafone is CRAP! at 30 Jun 2011 10:24:22 PM
Vodafone customer service is crap! First off..why the hell do you have to tell them your phone number after you've entered it into the phone twice!
My problem- trying to register for myVodafone but the password that kept getting sent to the phone would not work. I had at least 10 passwords sent! I have phoned vodafone at least 6times tonight, each time they said they would sort this but all they would do is send another password! It's obviously not just a password problem! at least 2 call centre reps said they'd delete the profile and sort this out...yeah right!
still not registered with myVodafone..will not bother trying again! porting number tomorrow to anyone else!!