26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18598 Someone from QLD thinks vodafone is incredifail at 1 Jul 2011 08:37:54 PM
Not only have I complained about their poor network service, constant dropouts and my inability to receive or make calls, let alone get 3G access. Now I get a cryptic note saying that they want to charge more for specific data?? WTF?? why is my data being monitored at this level anyway??

I quote:

The use of services via the internet that require a personal log-in (e.g Hotmail and Internet banking).
1 Jul 2011 09:31:28 PM: If you are still having network issues and Vodafone won't sort them out then you can contact the TIO.

For the data usage changes, see our comment here: http://vodafail.com/single.php?p=18593

Vodafail.com Moderation Team