26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18624 Someone from QLD thinks vodafone is very very bad useless 3G at 4 Jul 2011 04:20:04 PM
No consistent 3G connections anywhere! I have full reception most times but can not get a strong 3G link. Cannot surf the web on my phone, cannot download any files because of timeouts, I paid for 3G data and the damn bastards are taking my money and not giving access to 3G.
Have you done a network investigation? how can you, if customer care does nothing but pretend to record calls and do nothing afterwards.

2G voice calls seem to be fine but i wouldnt be suprised if people have not been able to call me and also they were not given a chance to leave voicemail!
Reception is strong but I think there are background voicemail problems for sure - delays or even loss of voicemails, laggy callback service too.

i hope someone starts a big movement to sue Vodafone and help us get our money back.
Would be nice if somehow our stolen money from vodafone could be moved over to telstra to continue our service but only on the telstra network - this should kill vodfone as a dodgy business for sure.