26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18632 Someone from VIC thinks vodafone is Very at 5 Jul 2011 05:19:22 PM
Unable to send SMS, calls go straight to voicemail which don't arrive to me for upto 24hrs which often means missing out on business worth tens of thousands of dollars. Internet on the mobile doesn't work or a best is very slow.

Vodafone customer service rep promising to send out a new broadband Internet device that is supposed to fix the lack of broadband Internet being received, only to have it never show up.

Why doesn't the governing body do what CASA did to tiger airways and shut vodafone down?
5 Jul 2011 11:04:57 PM: I have moved all my phones including business mobiles to Telstra and can't be any happier.